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My Etisalat (Account)
My Etisalat (Account)

Hekaya

Hekaya offers you the best bundles, with the highest value for you and your family. You and all your family will also enjoy Double the social Megabytes and Double the minutes to Etisalat.

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Details
With Hekaya, you can add your family and friends lines under your bundle and you will call each other for free . You and your family will also enjoy Double the social Megabytes and Double the minutes to Etisalat for the whole month. All these benefits are for Free and with no additional fees.
To switch to Hekaya call 525 or visit My Etisalat App.
Hekaya Plans
Rate Plan Hekaya 35 Hekaya 50 Hekaya 65 Hekaya 100 Hekaya 150 Hekaya 200
Monthly Fees (including Recharge Tax) 35 EGP 50 EGP 65 EGP 100 EGP 150 EGP 200 EGP
Main Bundle Mixes 850 1,400 2,000 3,300 6,000 9,000
Double the Minutes to Etisalat 2 Minutes to Etisalat= 1 Mix (applying the fair consumption policy)
Double the Social Megabytes Up to 1700 Megabyte Up to 2,800 Megabyte Up to 4,000 Megabyte Up to 6,600 Megabyte Up to 12,000 Megabyte Up to 18,000 Megabyte
Number of Free Lines - 1 1 1 2 3
Free Family minutes - 300 500 500 750 1,000
Short codes *689*35# *689*50# *689*65# *689*100# *689*150# *689*200#
or visit My Etisalat App
  • Enjoy Double your bundle offer for 3 Months when you buy a new Hekaya line
 
Charging Method
  • 2 Megabytes Social = 1 Mix (Social Apps: Facebook, Messenger, Instagram, Snapchat, Twiter,Whatsapp,& Tiktok)
  • 1 Megabyte other than Social = 1 Mix
  • 2 minutes to Etisalat = 1 Mix (Applying the Fair consumption rule, afterwards 1Minute to Etisalat= 1 Mix)
    Rate Plan Hekaya 35 Hekaya 50 Hekaya 65 Hekaya 100 Hekaya 150 Hekaya 200
    Maximum limit of Consumption in Mixes 120 Mix 190 Mix 300 Mix 500 Mix 1500 Mix 2700 Mix
    Maximum limit of Consumption in Minutes 240 Minutes 380 Minutes 600 Minutes 1000 Minutes 3000 Minutes 5400 Minutes
  • 1 minute to other operators = 5 Mix
To add/ remove a line from your bundle, monitor your bundle consumption, transfer mix to any line on your bundle call *319# or visit My Etisalat for free

Services

Early renewal service: in case you consumed your bundle Mix, you can renew the bundle at any time throughout the month from *807# or visit My Etisalat for free
Internet limit: set a limit for your internet consumption from Hekaya bundle. To set the limit call *808# or visit My Etisalat for free
Other-operators minutes limit: set a limit for the minutes consumed from Hekaya bundle to other operators. To set the limit call *806# or visit My Etisalat for free
Add-ons: increase your bundle mix with the add-ons that suits your needs starting 5EGP per month tax inclusive. To subscribe in an add-on call *626# or visit My Etisalat for free
Social Add-on: Enjoy 500MBs to be used in all social media protocols for 5EGP only including recharge taxes. To subscribe call *898# or visit My Etisalat for free
International service: Now you can make international calls from your Hekaya family bundle. To subscribe in this service and set the limit call *304# or visit My Etisalat for free.
For usage inquiry call *838# or visit My Etisalat for Free
Upon renewing on day 30 of your bundle validity, your unconsumed mix will be transferred to the following month automatically.
You can use your bundle mix in many services offered by Etisalat like Ring back tone, Islamic service, games and more and more.
You can subscribe to all Hekaya Family services from the unified USSD code *3333#

Extra Bundles
 
Rate Plan 5 EGP 7.5 EGP 15 EGP
Mixes 60 Mix 120 Mix 300 Mix
To Subscrib Call *626# for free or visit My Etisalat app
 
 
Important Information
 
  • The monthly fees of all Hekaya bundles are recharge-tax inclusive.
  • In case you consumed all the bundle mix, you can renew your bundle using early-renewal service through *807# or you will be charged with a flat rate of 19PTs for every minute or megabyte consumed.
  • Upon adding a free line to the family, 25% of the Mixes of the main line will be transferred automatially to the free line as follows;
  • Bundle Name Hekaya 35 Hekaya 50 Hekaya 65 Hekaya 100 Hekaya 150 Hekaya 200
    The number of Mixes dedicated to every free line - 350 Mix 500 Mix 825 Mix 1500 Mix 2250 Mix
  • The main line can redistribute the shared Mixes at any time during the month through *319#
  • The main line can transfer additional Mixes to any Family line at anytime during the month through *319#
  • Any family line can transfer any amount from his mixes to the main line and to other family lines as well at anytime during the month through *319#
  • You will consume your main quota first then consume the carried-over units from last month.
  • In case you activated international service on Hekaya, you will be charged 5 mix for every second you make. The service is valid for all the countries except for the hard to reach and satellite countries.
 

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